Testimonials

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WHAT OUR CUSTOMERS ARE SAYING ABOUT US

"It was a superb experience at Dueck Marine.. the staff were very accomodating and very friendly, especially Karl. He was so helpful in finding a car that best suit to our needs, and we're very thankful we found him. My kinds were so happy for the car the he offered to us. Hands up to Karl. Thank you. Keep it up! Kudos!"
- Ineng M.

"Bought a used Cadillac here and had a few issues when we got it home. The staff were great and helped out. Two people were especially amazing, Mo Ali and Hays. They went above and beyond with exceptional customer service and were able to solve the issues in a quick and caring manor. I would definitely recommend this dealership to anyone who likes being treated with respect and like a valued customer!"
-Natalie B.

"I absolutely love this place. I have purchased so many cars from here. The single best GM dealer ever. These people care. You are not just a number. Service is so capable and professional, as is the sales staff. It begins with ownership: Moray Keith is an institution in the car business in Canada. The massive success story of this chain of dealerships begin with him. Cheers!"
-Alexander T.

" Phenomenal service all around! From Edgars the salesman and Victoria the financial adviser to the insurance agent! We were treated very well, quick and professional service. This is a very respectful establishment. We will always use this dealership!"
-Sabrina S.

"While every company has its own strategy, I wanted to share my own astounding experience with Mike H. and Bonnie M. at Dueck Marine Drive.

Unfortunately, it's true that bad news travels faster than good news, especially in the age of social media now a days. Hence, I am taking the time out of my busy schedule to let others know about my own amazing experience. As I don't usually leave reviews for companies. I feel it's time to acknowledge, as a loyal customer, how amazing they've been to me and my family, for the last 10+ years delivering consistent AMAZING CUSTOMER SERVICE EXPERIENCE.

For me, Customer service means going above and beyond to keep the customer happy, whether that means answering any questions they have or resolving issues with a positive attitude. Good customer service is the top priority for me when dealing with any companies I give my business to.

At Dueck Marine Drive, both Mike and Bonnie focuses on relationship building to all their clients. As they've made me a loyal customer to Dueck Marine Drive. Customer satisfaction is their top priority. It is part of who they are as an individual. They both represent the companies values and business operations. For me, I am forever loyal to Dueck Marine Drive because to both of them, as they consistently deliver such an amazing customer service every time I purchase or even lease a new vehicle. They always respond quickly to all my inquiries, even if it is only to say that they are looking into my concern or question.

Regardless of the type of business or transaction we all have to deal with everyday, saying thank you is one in 'my big list' that I must experience from a company that I am dealing with. As for Dueck Marine Drive, both Mike and Bonnie has always given me such gratitude that it always reminds me why I shopped at Dueck Marine. In fact, that is why I am always willing to spend my HARD earn money to their company.

Most customer service stories online are all about bad customer service experiences, and consequently, you don't always hear about the companies who are doing it right and the individuals who are committed. So here I am a mother of three juggling a full time job, writing my own testimony for proof that you can shop for cars and be treated like a family. They've always make me feel that no matter which financial class you belong, they've always find a way of meeting my goals of having my dream car and still have some money left in my pocket!

So thank you Mike, Bonnie and Dueck Marine Drive. May you all prosper more each year!"
-Emerald L.

Contact

Dueck on Marine

400 SE Marine Dr
Directions Vancouver, BC V5X 4X2

  • Sales: (604) 324-7222
  • Service: (604) 324-1248
  • Parts: (604) 324-3361
  • Text: (604) 706-1226

Hours

  • Monday 9:00AM-9:00PM
  • Tuesday 9:00AM-9:00PM
  • Wednesday 9:00AM-9:00PM
  • Thursday 9:00AM-9:00PM
  • Friday 9:00AM-7:00PM
  • Saturday 9:00AM-6PM
  • Sunday 10:00AM-5PM
See all department hours

Dealership Hours

  • Monday 9:00AM-9:00PM
  • Tuesday 9:00AM-9:00PM
  • Wednesday 9:00AM-9:00PM
  • Thursday 9:00AM-9:00PM
  • Friday 9:00AM-7:00PM
  • Saturday 9:00AM-6PM
  • Sunday 10:00AM-5PM

Parts Dept. Hours

  • Monday 7:00AM - 6:00PM
  • Tuesday 7:00AM - 6:00PM
  • Wednesday 7:00AM - 6:00PM
  • Thursday 7:00AM - 6:00PM
  • Friday 7:00AM - 6:00PM
  • Saturday 8:00AM - 5:00PM
  • Sunday Closed

Service Dept. Hours

  • Monday 8:00AM - 6:00PM
  • Tuesday 8:00AM - 6:00PM
  • Wednesday 8:00AM - 6:00PM
  • Thursday 8:00AM - 6:00PM
  • Friday 8:00AM - 6:00PM
  • Saturday 8:00AM - 4:30PM
  • Sunday Closed
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